The Sprout Social Index, Edition XVII: Accelerate

Competition on social media continues to heat up, with 93% of marketers agreeing social accelerated competition in their industries.

But the insights from social also offer brands a competitive advantage, illuminating what it takes to be considered best-in-class and opportunities to pull ahead of their peers. The conversations and interactions on social provide marketers the data they need to power their strategies and drive their organizations forward.

In this year’s Sprout Social Index™, Edition XVII: Accelerate, marketers will learn how to exceed the expectations of their community today and innovate for the future, with insights including:

• How social data informs marketers’ understanding of their competition and customers
• Social customer service benchmarks broken down by industry
• What makes a brand best-in-class on social

Download this report to maintain your brand’s competitive edge and seize the social moment to become a market leader.